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Product description
You are purchasing a digital giffgaff UK top-up voucher in the selected denomination. This is a top-up code, not a SIM card, eSIM, UK phone number, registered account or ready-to-use mobile service.
Requirements before purchase
You must have your own suitable giffgaff SIM and be able to complete the required activation or top-up process yourself. A top-up voucher may be used during the official SIM activation process, but it does not replace the SIM itself. Do not purchase this product expecting us to provide a SIM card or phone number. Giffgaff
Before paying, please confirm that you can access the relevant giffgaff services from your location and understand how to redeem the voucher. If you are unsure whether this product is suitable for you, please contact us before purchasing.
Scope of our service
We supply the voucher code only. We do not provide SIM cards, phone numbers, account registration, SIM activation or redemption on your behalf. We do not log into buyers’ accounts. Problems with account access, SIM activation or network connectivity do not, by themselves, establish that the voucher code is defective.
Refunds and after-sales support
Once a valid code has been delivered and revealed, we do not accept returns or refunds solely because of a mistaken purchase, a change of mind, not having a suitable giffgaff SIM, or not knowing how to use the voucher, except where required by applicable law or platform rules.
If you believe the code itself is incorrect or invalid, please contact us with your order number and a complete screenshot of the error message. We will investigate and provide an appropriate resolution if a problem with the supplied code is confirmed. Please do not post your full voucher code or account credentials publicly.
Please purchase only after confirming that you understand what is included and have the necessary conditions to use the voucher.